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FAQs

I would like to know more about your Live Accounts’ features

You can explore our Live Account features here .

I started the registration process but had to stop before it was completed. Can I resume my application?

Yes, you can return to the Live Application form and complete it at any time. Simply login to your Client Portal, click OPEN LIVE ACCOUNT and you will be redirected to where you left off.

How do I open an additional account?

You can request an additional account via the My Account section on Client Portal or by email to support@tier1fx.com To request a new account via the Client Portal, simply navigate to section My Accounts and click Add Account in the currency of your choice. For example, if you would like to have a new EUR account, … Continued

Can I have more than one Live Account?

Yes, you can have as many Live Accounts as you need. Please note that additional Compliance Approval may be required if you wish to have more than 4 live accounts.