From MT4 Platform:
- Click Tools>Options and select the “Server” tab.
- Click the “Change” button on the right-hand side.
- Insert your Current Password and make sure the “Change master password” option is selected.
- Type in your new password in the “New Password” field and re-type it in the “Confirm” box.
- Click “OK”.
From Client Portal:
- Navigate to section My Accounts and click on the account you wish to reset the password for;
- In the new window, click the “Change Password” button;
- Enter a password of your choice in the field New Password;
- Re-enter the same password in the field Retype Password.
- Click “Submit”
Alternatively, please email firstname.lastname@example.org for assistance.