I forgot my password, how do I retrieve it?

Client Portal Password:

Please click “Forgot Password” on the Client Portal login page at portal.tier1fx.com, enter your registered email address and click the “Reset” button. You will then receive an email with a password reset link through which you can set your new password. Alternatively, please email support@tier1fx.com for assistance.

MT4 Account Password:

You can reset your MT4 account password via the section My Accounts of your Client Portal:
– Navigate to section My Accounts and click on the account you wish to reset the password for;
– In the new window, click the “Change Password” button;
– Enter a password of your choice in the field New Password;
– Re-enter the same password in the field Retype Password
– Click “Submit”
Alternatively, please email support@tier1fx.com for assistance.

JForex Account Password:

Please email support@tier1fx.com requesting a password reset and you will shortly receive a new password by email.
Please remember to quote your JForex login in your email.