Do you accept documents that are not in English?
Yes, we accept documents in all languages. Please note that occasionally we may contact you for further clarification.
Do you accept electronically generated documents as proof of address?
To better protect you against fraud and identity theft, we do not accept electronically generated bills or bank statements.
Do you need copies of both sides of my ID?
Yes, if you choose to submit your ID card, please provide us with copies of both the front and reverse sides.
Do you accept PO Box numbers?
No, we are obliged by law to obtain a proof of your actual physical residential address.