Tier1fx News


I’ve misplaced my account number(s), what should I do?

You can view a list of your accounts in the “Summary” section of your Client Portal.

I can’t remember my password, how do I retrieve it?

Simply submit a Password Reset request to the Help Centre on your Client Portal or by email to .

How do I change my JForex password?

Please navigate to the “PORTFOLIO” tab on the JForex platform menu and click on “MY ACCOUNT”. You will be redirected to your account’s settings page. Under “Security Settings”, click “Change Password” and complete the short password change form.

I can’t login to my account.

This could be due to different reasons: Please ensure that you have entered your login, password and secure code correctly; Make sure that you have the latest version of Java. The correct version can be found through the link under Requirements on the start-up screen. This link will redirect you to a website with full … Continued